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  2. Off-street parking

Off-street parking

  • What if the parking garage does not have a barrier?
  • What is number plate recognition and how does it work?
  • How do I (de)activate number plate recognition?
  • Where can I park off-street via number plate recognition with 4411?
  • What if I already have a subscription with cooperating parking garages (e.g.: a Q-Park subscription)?
  • Can multiple 4411 accounts activate the same number plate for number plate recognition at the same time?
  • How can I be sure that my parking session has been started/stopped
  • How does payment work with number plate recognition?
  • What if I am charged for a parking session I did not run?
  • What do I do when entering/leaving a parking garage?
  • How can I enter the parking garage on foot?
  • What if my number plate is recognized but a ticket is still offered?
  • How do I know if I have paid for my parking session?
  • What should I do if I dispute the amount of the parking session?
  • What if my payment method is set to 'Telco'?
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