Parking garages with a barrier
When entering a parking garage, you drive up to the barrier and wait for the camera to recognize your number plate. You drive into the parking garage without taking a ticket and the parking session starts automatically. When leaving the parking garage, you do the same again. The camera recognizes your number plate and the barrier opens and your parking session stops automatically. The payment is then made via your 4411 account.
The barrier does not open when leaving? Press the INFO button at the exit and explain that you are paying with 4411. A representative of the parking garage will help you so that you can leave the parking garage.
If your session has not ended correctly after this, please contact us via the contact form.
Parking garages with no barrier
When entering a parking garage, a camera will recognize your number plate at the entrance. You can then enter the parking garage and a session will automatically be started in your 4411 account. When you leave this parking garage, a camera will again detect your number plate at the exit. This will stop your active session. Payment will then be made via your 4411 account.